These Terms and Conditions govern your use of the ArenaPlus platform. By registering an account or using any ArenaPlus service, you agree to be bound by the terms set out below. Please read this page carefully before depositing or placing any wager.
Last updated: June 2025. ArenaPlus reserves the right to update these terms at any time. Continued use of the platform after changes are published constitutes acceptance of the revised terms.
To register and use ArenaPlus, you must be at least 21 years of age and a resident of or physically located in the Philippines at the time of access. By creating an account, you confirm that all information provided during registration is accurate, complete, and your own — false registration details may result in immediate account suspension and forfeiture of any associated balance. Each person may hold only one ArenaPlus account; duplicate accounts are not permitted and will be closed without notice. ArenaPlus reserves the right to request identity verification documents at any time to confirm eligibility. If you are found to be ineligible, your account will be suspended and any pending transactions cancelled pending review.
You are solely responsible for maintaining the confidentiality of your ArenaPlus login credentials, including your username and password. Any activity carried out under your account is your responsibility, whether or not you authorised that activity — ArenaPlus cannot be held liable for losses arising from unauthorised access caused by your failure to secure your login details. You must notify ArenaPlus immediately if you suspect your account has been accessed without your permission. ArenaPlus staff will never ask for your password via any channel; any communication requesting your password should be treated as fraudulent and reported. You agree not to share your account access with any third party under any circumstances.
All transactions on ArenaPlus are processed in Philippine Pesos (PHP) through supported local payment channels. Deposits are credited to your ArenaPlus account balance once confirmed by the relevant payment provider; processing times may vary depending on the method used. Withdrawal requests are subject to identity verification and must meet the minimum withdrawal threshold applicable at the time of the request. ArenaPlus does not charge transaction fees on standard deposits or withdrawals, but your payment provider may apply their own charges — these are outside ArenaPlus's control. Funds deposited for the purpose of entertainment cannot be reversed once wagering activity has commenced on that balance.
ArenaPlus may offer bonuses, free bets, and promotional incentives to registered members from time to time, subject to specific terms attached to eachoffer. Bonus funds are separate from your real-money balance and are subject to wagering requirements that must be met before any associated winnings can be withdrawn. ArenaPlus reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Bonuses are intended for personal use only and may not be transferred between accounts. Any attempt to abuse bonus terms — including the use of multiple accounts to claim the same offer — will result in the cancellation of the bonus and may lead to account suspension. Full details of each promotion are published on the relevant Bonus page and should be reviewed before opting in.
ArenaPlus is committed to promoting responsible gaming for all members in the Philippines. If you feel that your gaming activity is becoming problematic, you are encouraged to use the responsible gaming tools available on the platform, including deposit limits, session time reminders, and self-exclusion options. Self-exclusion requests, once submitted, are applied within 24 hours and cannot be reversed for a minimum cooling-off period as specified at the time of the request. During any self-exclusion period, you will not be able to deposit, wager, or receive promotional communications from ArenaPlus. For full details on available tools and support resources, please visit the Responsible Gaming page. ArenaPlus takes its duty of care seriously and urges all members to play within their personal limits at all times.
Members are strictly prohibited from using ArenaPlus in any way that violates applicable Philippine law or the platform's rules. This includes, but is not limited to: using automated software, bots, or scripts to interact with the platform; engaging in any form of fraud, collusion, or match-fixing; attempting to manipulate game outcomes or exploit software errors; using ArenaPlus for money laundering or any other financial crime; and accessing the platform from a jurisdiction where online gaming is prohibited. ArenaPlus employs monitoring systems to detect prohibited activity and will take immediate action — including account suspension, balance forfeiture, and reporting to relevant authorities — where violations are identified. If you are unsure whether a particular activity is permitted, contact ArenaPlus support before proceeding.
All content on the ArenaPlus platform — including logos, graphics, game interfaces, text, and software — is the intellectual property of ArenaPlus or its licensed content providers. You may not reproduce, distribute, modify, or create derivative works from any ArenaPlus content without prior written permission. Unauthorised use of ArenaPlus intellectual property may result in legal action. The ArenaPlus name and logo are registered trademarks and may not be used in any context without explicit written consent from ArenaPlus. Members are granted a limited, non-transferable licence to access and use the platform solely for personal entertainment purposes in accordance with these Terms and Conditions.
ArenaPlus provides its platform on an "as available" basis and does not guarantee uninterrupted or error-free service at all times. To the fullest extent permitted by applicable Philippine law, ArenaPlus shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of — or inability to use — the platform, including losses resulting from technical failures, connectivity issues, or interruptions caused by factors outside ArenaPlus's reasonable control. ArenaPlus's total liability to any member for any claim shall not exceed the value of the member's account balance at the time the claim arises. Nothing in these Terms and Conditions excludes liability for fraud or for any matter that cannot be excluded under applicable law.
ArenaPlus may update or amend these Terms and Conditions at any time. When changes are made, the revised terms will be published on this page with an updated effective date. It is your responsibility as a member to check this page periodically for any updates. Continued use of the ArenaPlus platform following the publication of amended terms constitutes your acceptance of those changes. If you do not agree with any revised terms, you should cease using the platform and contact support to close your account. Material changes that significantly affect member rights will be communicated through the platform's notification channels where reasonably practicable.
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising from your use of the ArenaPlus platform shall first be subject to good-faith negotiation between you and ArenaPlus. If a dispute cannot be resolved through negotiation, it shall be submitted to the appropriate courts or regulatory bodies of the Philippines. By registering an account, you consent to the exclusive jurisdiction of the relevant Philippine courts for the resolution of any dispute that cannot be settled amicably. For common questions about platform rules and account management, you may also consult the FAQ page before initiating a formal dispute.
A few things Filipino members frequently ask after reading the ArenaPlus Terms and Conditions.